AI Upskilling Certificate: Technical Foundations – Customer Service FAQ
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This page contains some of the most frequently asked questions we receive regarding the AI Upskilling Certificate: Technical Foundations.
🔹 General Program Information
Q: What is the AI Upskilling Certificate: Technical Foundations Program?
A: It’s a free, self-paced online training program offered by Qualcomm Technologies, consisting of five technical courses designed to help developers and engineers build foundational AI skills.
Q: Who is this program for?
A: It’s ideal for developers, engineers, and students with a technical background—or those studying in technical fields. No prerequisites are required.
Q: Is the program really free?
A: Yes, the entire program is free and open to anyone interested in enhancing their AI skills.
Q: How long does the program take to complete?
A: Approximately 5 hours total, spread across five courses.
🔹 Enrollment & Access
Q: How do I enroll?
A: Click any “Click Here to Enroll” button on the program page. You’ll be directed to a short form to receive access instructions.
Q: I didn’t receive my enrollment confirmation. What should I do?
A: Check your spam folder. If it’s not there, contact academy-support@qti.qualcomm.com.
Q: Can I enroll if I’m outside the U.S.?
A: Yes, the program is globally accessible.
Q: Is there a deadline to enroll or complete the program?
A: No fixed deadline. The program is self-paced, but certificate delivery may take 1–2 weeks after completion.
🔹 Course Content
Q: What courses are included?
A:
- Fundamentals of AI & ML (1.5 hrs)
- Introduction to Qualcomm® AI (1 hr)
- Edge AI Fundamentals & Features (0.5 hrs)
- Introduction to Generative AI (1.5 hrs)
- On-Device AI with Qualcomm® AI Hub (0.5 hrs)
Q: Are the courses interactive or video-based?
A: They are delivered via Qualcomm Academy’s eLearning platform and include videos and quizzes.
Q: Can I skip courses or take them out of order?
A: While the courses are designed to be taken in sequence, you do have the flexibility to take them in any order that suits your learning style or schedule. Each course is self-contained, so you won’t be penalized for completing them out of order.
🔹 Certification
Q: How do I receive my certificate?
A: After completing all five courses and associated quizzes, your certificate will be emailed to you within 1–2 weeks.
Q: What can I do with the certificate, and where can I post it?
A: You can add your certificate to your LinkedIn profile, resume, or CV to highlight your AI skills. It’s a great way to showcase your achievement and professional development.
Q: What does the certificate look like?
A: It’s a Qualcomm branded digital certificate suitable for LinkedIn, CVs, and resumes.
Q: Can I get a physical copy of the certificate?
A: No physical copies are issued at this time.
Q: Is the certificate industry-recognized?
A: Yes, it’s issued by Qualcomm Technologies, a recognized leader in AI and semiconductor innovation.
🔹 Technical Support
Q: I’m having trouble accessing the courses. Who can help?
A: Contact academy-support@qti.qualcomm.com.
Q: The course won’t load or is stuck. What should I do?
A: Try clearing your browser cache or switching to Chrome or Edge. If issues persist, contact support.
Q: Can I access the courses on mobile?
A: Yes, the platform is mobile-friendly.
🔹 Other Common Customer Questions
Q: Will completing this program help me get a job?
A: While it doesn’t guarantee employment, it enhances your resume and demonstrates initiative in AI skill-building.
Q: Can I retake quizzes if I fail?
A: Yes, quizzes can be retaken.
Q: Will there be advanced or follow-up courses?
A: Yes, Qualcomm Academy is exploring Phase II offerings for enterprise and developer audiences. Please check out our AI Course Catalog to discover additional training opportunities currently available.
Q: Can I use this certificate for continuing education credits?
A: Not officially, but some institutions may accept it. Check with your local education provider.
Q: Is this program available in other languages?
A: Currently, it’s offered in English only.